Trout River Industries


Machinist Monday to Friday 7:00 a.m. to 4:00 p.m.

Job Description:

The machinist reports directly to the Shop Foreman. This position requires a well-organized individual with a strong desire to learn. The individual must be mechanically inclined, be able to multitask, and must be willing to undertake any role assigned to them in the department.

Job Details:

• Read engineering drawings

• Fit and assemble components

• Machine parts to close tolerances

• Able to use milling machine, drill press, tool grinder, and other equipment when needed

• Light to heavy lifting up to 75 pounds

• Maintain clean and neat work environment

Required Skills:

• Willingness to learn

• Adaptability to change

• Mechanically inclined

• Able to work while wearing all safety gear and obey safety rules of the shop

• Able to work at various heights

To Apply:

Please drop off your resume in person between 8:00 a.m. and 5:00 p.m. Monday to Friday to the attention of Charlene Carragher or email to

Territory Sales Manager, Safe Fleet Truck and Trailer

Location: West Coast – Southern California/Phoenix, AZ/Portland, OR)


LINK TO APPLY:                



The Territory Sales Manager (TM) is responsible for the retention and growth of currently assigned accounts in the specified region.  The Territory Sales Manager is also responsible for cultivating new customers in underserved markets; prospecting regional fleets and end-user accounts, and developing new market areas. The Territory Sales Manager holds a position to capture revenue growth, enhanced profitability and increased customer satisfaction and loyalty stimulating repeat procurement of our products.  This critical position will be required to interface extensively with customer service, operations and the entire Safe Fleet leadership team. The Territory Sales Manager, reporting to the Director of Sales, will primarily support Safe Fleet Truck and Trailer.


It is important that the Safe Fleet brand image is carried out through all duties and responsibilities.  We are a company that enhances the safety and productivity of drivers, passengers and pedestrians.


Our vision is to build the leading global provider of safety solutions for fleet vehicles.


We develop, manufacture and sell best in class high performance safety related products. Our products provide increased functionality and integrated solutions for fleet vehicle manufacturers and operators.


We target markets with increasing demand for operator, passenger and pedestrian safety.

We must strive for pioneering attitude and a focused commitment to innovation in all we do.



  • Develop and continuously refine a revenue forecast and sales funnel pipeline via for the territory; to support business unit forecasting and the Sales Inventory and Operations Planning (SIOP) process.
  • A hunter and cultivator of sales opportunities with end-users and regional fleets.
  • Communicating and working with Engineering to develop custom product solutions that isolate the competition from specification compliance.
  • Cultivating sales opportunities beyond the current portfolio by identifying and assisting in the creation of vocational solutions that are attractive to the end-user.
  • Generating ideas to improve internal and external processes to achieve higher performance in safety, quality, delivery, or cost for internal resources or the external customer.
  • Balancing customer requests versus internal capabilities to ensure that unreasonable expectations for cost, leadtime, etc. are not promised to the customer.
  • Develop a comprehensive knowledge of the competitive landscape, including product offerings, locations, marketing messages, services, etc. and communicate competitive, market and other appropriate information on a timely basis to the Director of Sales and other key leaders in the business unit.
  • Analyzing potential partners for strategic relationships where needed.  Must be able to demonstrate outstanding time management skills.
  • Driving conquest business and improving market share will be a focus.
  • Assisting with service and warranty compliance during and after the sale.  Other duties as assigned.



  • This position has no supervisory responsibilities.


  • Minimum of 3 years of outside territory sales experience.
  • Experience in the refrigerated truck and trailer or vocational truck equipment industries is preferred.
  • Proficiency in Microsoft Office including skills in Excel, Word, Outlook and PowerPoint.
  • Excellent oral, written, presentation, interpersonal and telephone skills.
  • Able to learn, retain and apply product specific information to advise customers on product selections and requirements.
  • Should expect to work at high speed independently or collaboratively.
  • Experience working in CRM system.
  • The position will require travel to customers and future prospect sites in the U.S.
  • This role is an outside based sales position which will require the successful candidate to live within the assigned region.



  • Bachelor’s Degree in a Business, Marketing or related field, or extensive practical experience (10+ years) of Business Development, Sales, Marketing, or related experience.



  • Moderate to frequent travel as dictated by regional demands.
  • Work occurs primarily between office and field. However, responsibilities will require time to be spent on the manufacturing floor and/or other manufacturing or up-fit facility environments either company owned or third party.
  • Reaching, gripping, standing, stooping, bending, stretching, squatting, walking and lifting up to 50 pounds, as needed, for customer interactions and vocational tradeshows.


*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.



LINK TO APPLY:                


The Inside Sales Manager is responsible for sales operations, support of our customers and our sales team as well as pre-sale, point-of-sale, and post-sale at our Elmhurst, IL location. This multi-aspect role encompasses Sales, Sales Management, Leadership and Coaching of our Sales and Customer Service Coordinators. This role also acts as a liaison with Operational functions including Product Management, Sales, Marketing, Finance, Engineering, Production, and Shipping to create and drive the Safe Fleet experience. This position reports to the Director of Sales.


Core duties and responsibilities include the following;

  • Develop and maintain an in-depth knowledge of Safe Fleet’s product offerings and systems
  • Plan, manage, organize, coordinate execute internal sales, processes, initiatives and projects
  • Prioritize and delegate work tasks to ensure proper workflow for the Sales Coordinators
  • Hire, train, and develop Sales and Customer Service Coordinators, along with conducting regularly spaced career development and performance evaluations
  • Champion the development of leadership competencies that drive individual and team sales goals
  • Assist Territory Sales Managers (TSM) and National Account Managers (NAM) in the identification, acquisition, and retention of customers
  • Build relationships and conduct conversations with multiple decision makers within our customers’ organizations in order to maximize opportunities to provide information regarding Safe Fleets product portfolio
  • Pursue new market and business opportunities and develop a portfolio of clients by positioning Safe Fleet as the premier Safety Solutions Provider
  • Provide customers with established pricing upon request and partner with Product Managers, Territory Managers, and Finance to establish make-to-order and custom pricing upon request
  • Utilize key Safe Fleet metrics to evaluate and recommend best practices for Operations and Sales
  • Execute formal RFQ’s and assist with quotation generation and maintenance of assigned accounts
  • Process orders and related transactions via the Safe Fleet ERP system (Syteline) in a timely manner without sacrificing accuracy
  • Follow up on customer inquiries that cannot be resolved immediately and respond to customer requirements providing updates related to due dates or product availability
  • Maintain responsibility for customer account maintenance, retaining accurate documentation on all interactions and file customer order documents
  • Review customer complaints and track customer complaint resolution, along with identification of opportunities for continuous improvement training
  • Meet customer and shipment metrics, including time to fill, expediting orders, and quoting
  • Maintain the highest level customer satisfaction by handling complex and escalated customer service issues with knowledge and positivity
  • Create a positive, dynamic, and fun work environment, and ensure that customer relations are maintained at the highest level
  • Travel up to 10-15%


MANAGEMENT RESPONSIBILITIES:                                                   

Directly manage employees in the Elmhurst, IL Sales and Service Operations. Carry out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws. Uphold processes for Payroll, attendance, planned time-off approval, and all applicable Safe Fleet Handbook policies.


To perform the job successfully, an individual should demonstrate the following competencies:

  • Read, analyze and interpret general business data, KPI’s and reports.
  • Proficient on Excel, spreadsheets, and data manipulation
  • Detail-oriented with solid analytical and problem-solving skills
  • Excellent listening, presentation, communication and customer service skills.
  • Strong Written and oral communication
  • Professional and team oriented
  • Motivational leader with project management experience, and mentoring abilities
  • Ability to develop a customer strategy by understanding the status quo, using data, and identifying defined challenges


  • Bachelor’s degree or 5+ years of experience of industry related sales experience and sales management
  • Sales experience in the Truck and Trailer industry, preferable Refrigerated Trailers or Refrigerated Solutions
  • Technical and mechanical aptitude and capabilities, including reading engineering drawings
  • Strong supervisory leadership experience with solid team building skills

LANGUAGE SKILLS:                                                   

  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

COMPUTER SKILLS:                                                   

  • Microsoft Office
  • Internet based software
  • Order Processing software/ERP systems Syteline preferred
  • Computer proficiency and the ability to quickly learn our ordering system
  • Time, attendance and payroll processing software
  • In-depth knowledge of customer service software, data bases, and CRM tools  com experience, a plus


  • Frequent reaching, gripping, and carrying up to 10 pounds, standing, stooping, bending, stretching, squatting and walking in addition to being seated a good portion of the day.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Must have the ability to read, write, speak and understand English plus have adequate hearing and visual acuity.
  • Regular use of the telephone and e-mail for communication is essential.
  • The noise level in the office work environment is usually moderate.
  • Customer Service is located in a manufacturing plant, which requires safety shoes and other personal protective equipment when on the plant floor. Primary duties will be in an office environment.
  • May be exposed to dust, odors, oils, cleaning solvents and lubricants in a non-temperature controlled environment when on the plant floor.
  • This position requires limited travel to support customers, attend Safe Fleet meetings, or attend trade shows.


*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

Job Postings:

The NTDA offers you the ability to reach the entire trailer industry with your job postings at no cost! Let the NTDA help you find your next sales manager, general manager, technician, or other staff members. E-mail postings to NTDA Member Services & Information Technology Manager Kevin Thompson at, and please include the following:

• Job Title
• Position Description
• Required Skills
• Salary or Hourly Pay Information (if applicable)
• Available Benefits (if applicable)
• Job Location
• Other Important Job-related Details
• Contact Information (e,g., where to submit resumes).

Additional Resources:

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