NTDA Service Manager Workshop Offered: Creating and Utilizing Standard Repair Times

The NTDA will offer a Service Manger Workshop on June 2–3, 2020 at the Stoops Freightliner Training Academy located at 6430 S. Belmont Ave., Indianapolis, IN 46217. The Workshop will focus on creating and utilizing standard repair times. Key topics to be covered in the workshop that will be led by Allen Phibbs with KEA Advisors, includes:

  • Identifying the Most Recurring/Repetitive Repairs
  • Assessing Current SRT/DMS Utilization
  • Survey Sample of Completed Recurring Repair Times
  • Recommended Times for Recurring Repairs
  • Identifying Discrepancies
  • Demonstrating Value to the Customer
  • Successfully Executing Changing/Measuring Performance
  • Impact on Technician Performance and Financial Results.

Registration Fees:

  • First Member Registrant — $449
  • Each Additional Registrant from the Same Company — $425
  • Non-Member Registrant — $898

Click here to register now.

Attendees are responsible for their own hotel reservations.

Hotel Reservations:

Holiday Inn Express Indianapolis Southeast
5302 Victory Dr.
Indianapolis, IN  46203

$99 per night single/double plus tax

Phone: (317) 791-9100